Atlanta (in The Battery)
Austin (Downtown)
Chicago (One block from Michigan Ave. in River North)
Cincinnati (in The Banks)
Dallas (in Grapevine Mills)
Houston (2 locations: CityCentre and The Galleria)
Irvine (in Irvine Spectrum Center)
Jacksonville (in St. Johns Town Center)
King of Prussia (in the King of Prussia Mall)
Las Vegas (in the Forum Shops at Caesars Palace)
Minneapolis (in Mall of America)
Nashville (3 locations: Downtown, Berry Hill, Opry Mills)
New Orleans (in the French Quarter)
New York City (in Midtown Manhattan)
Orlando (on International Drive)
Pigeon Forge (on The Island)
San Francisco (in the Union Square District)
Washington, DC (in Georgetown)
Visit TheEscapeGame.com/Book-Now to book at any of our locations.
We are cleaning and disinfecting high touch surfaces daily in our games and our lobby.
By default, we offer shared experiences. This means multiple groups can book into the same adventure. If no other group has reserved your adventure, you will be offered the option to block out the remaining spots at a 50% discount.
If you decide to bring more players than you purchased tickets for, just pay the remaining 50% upon arrival!
*Some exclusions may apply at various locations.
To book an entire room, you will need to purchase the maximum capacity for that specific game room.
Yes and no. You will be in a room with a locked door, but every door is equipped with an exit button. Should you feel the need to leave the room, you are welcome to do so at any time.
Please arrive 15 minutes before your game time and be sure to sign your waivers digitally prior to your arrival. Our lobbies have been arranged to allow for social distancing between teams before your adventure.
Prices vary per location. Game prices are per person.
All games are paid online at the time of booking.
Please give us a call if your group is paying separately. We can split the payments into different cards over the phone.
Each gift card is valid for one player in one game. Your gift card will be used to book your adventure, so make sure it’s handy when you make your reservation. When booking online:
If you are having any problems using your gift card(s), please chat or call us and a team member will be happy to assist you!
We understand that plans change, so reservations can be cancelled up to 48 hours before your game for a full refund! Give us a call or click “Manage This Booking” in your confirmation email to cancel.
We can reschedule games up to 4 hours before your reservation time. Within 4 hours of the start time, the game is not transferable and non refundable.
We recommend our games for ages 13 and up. We do allow younger players, but some of the game content may be too difficult for them. A paying adult, 18 or older, must participate with anyone that is 14 and under. Also, any participants under the age of 18 will need an adult to sign their waiver.
Yes! Any child that is age 4 and under can come along with you and will be free of charge. **Important**: please call us after making your reservation so that we can add their spot to your reservation, due to each game having a maximum capacity for space/players.
Absolutely! We love hosting large parties and corporate events. We have a full-time team dedicated to helping coordinate all of the details for you. You can reach our Guest Experience team by emailing Hello@TheEscapeGame.com or through our live chat below (available 9am-5pm Mon-Fri) for more information.
Each game is designed for one hour of intense fun! Plan to spend 15 minutes prior to each game preparing and briefing for your mission, and 15 minutes after each game to debrief and take photos.
We ask that no food or drink is taken into the game rooms. Alcohol is strictly prohibited on our premises.
The Escape Game is the premier provider of escape rooms. Our adventures bring epic stories to life in a one-of-a-kind tactile experience. Enter one of our immersive worlds and recover a priceless work of art, find lost gold, or break out of prison. Your team will have one hour to complete your mission and escape. Be the hero and be home in time for dinner.
For a more visual explanation, watch this video.
An escape room is a live 60-minute game. You and your team will step into a themed room with a unique mission where you will work together to uncover clues and overcome challenges to complete your mission. While there may be digital elements, you are interacting in a real immersive environment. This isn’t a video game. These games engage every sense in a one-of-a-kind tactile experience inside an immersive setting that feels like the set of a Hollywood blockbuster.
Watch this quick video for a few tips and guidelines for our first-time escapees!
While the door is locked, you can leave the room at any time. If you need to leave the room at any time, for any reason, you can press the green “Exit” button and step outside of the adventure.
Our games are designed so that everyone has a blast. It is totally safe and tons of fun. It will be suspenseful and thrilling but nothing at The Escape Game will be scary or horror-themed.
There is no dress code but we recommend wearing clothing that you will be able to comfortably move around in while playing.
Please visit TheEscapeGame.com/Careers to view all available positions.