A: The host would need to use a video conferencing app, like Zoom or Google Hangouts, to screen-share because only one person can be logged in at a time. Watch this video to learn more! [It is recommended for each remote group to have at least one code for their own unique account.]
A: Unlocked is recommended for 1-4 players.
A: Due to the challenging nature of the puzzles, TEG Unlocked is recommended for ages 12 and up, but is appropriate for all ages.
A: It does not! You can play at your own pace and your progress gets saved, so if you need to log out and come back you can do so.
A: No, you can activate it whenever you’d like, it does not expire!
A: A code can only be activated once, so you would need to log in with the information you used when completing your profile.
A: Unfortunately, you can not. The gift cards and store credits can only be applied towards our physical escape rooms.
A: Yes, internet access is required to play Unlocked.
A: For the best game play experience, we recommend using the most updated versions of the following browsers: Chrome, Firefox, or Safari.
A: You will unlock all evidence files via the dashboard as you progress through the game. Once a file is unlocked, you will be able to download it to your device.
A: Each team will need one activation code.
For example:
If you want to play multiple games back-to-back, then one code can be shared and the game can be restarted for each team, but if you want to run multiple games simultaneously, you’ll need to purchase a code for each game.