All guests are required by the Department of Health of the City of New Orleans to wear a mask or face covering. Please ensure you and everyone in your team follows these requirements.
Please book your game online by clicking here.
We have made several changes to our normal operating procedures in order to ensure the safety of every single guest and team member. Some of these changes include, but are not limited to the following:
We disinfect game rooms between each and every game and common areas like our lobbies between every cycle of games.
All of our experiences will be private for the near future. This means the friends and family you bring with you will be the only ones in the game room. Your Game Guide will communicate with you through a screen in the room.
Yes, we strongly recommend booking a reservation through the booking portal by clicking the Book Now button above.
Yes and no. You will be in a room with a locked door, but every door is equipped with an exit button. Should you feel the need to leave the room, you are welcome to do so at any time.
Please arrive 15 minutes before your game time and be sure to sign your waivers digitally prior to your arrival. Our lobbies have been arranged to allow for social distancing between teams before your adventure.
Games are $34.99 per person plus tax.
All games are paid online at the time of booking.
Please give us a call if your group is paying separately. We can split the payments into different cards over the phone.
Each gift card is valid for one player in one game. Your gift card will be used to book your adventure, so make sure it’s handy when you make your reservation. When booking online:
If you are having any problems using your gift card(s), please chat or call us and a team member will be happy to assist you!
We understand that plans change, so reservations can be cancelled up to 48 hours before your game for a full refund! Give us a call and we will be happy to assist you.
Absolutely! Give us a call anytime before your reservation and we will be happy to assist you.
We do not have our own parking lot, but there is some paid parking nearby. We recommend grabbing a taxi, using a ride-share service, or walking when possible.
We recommend our games for ages 13 and up. We do allow younger players, but some of the game content may be too difficult for them. A paying adult, 18 or older, must participate with anyone that is 14 and under. Also, any participants under the age of 18 will need an adult to sign their waiver.
Yes! Any child that is age 4 and under can come along with you and will be free of charge. **Important**: please call us before making your reservation so that we can add their spot to your reservation, due to each game having a maximum capacity for space/players.
Absolutely! While large public gatherings are not currently recommended, we can still help host large parties and corporate events by splitting large groups into smaller game rooms. We have a full-time team dedicated to helping coordinate all of the details for you. You can reach our Guest Experience team by calling (504) 608-6798, emailing [email protected], or through our live chat below (available 9am-3pm cst Monday-Friday).
Each game is designed for one hour of intense fun! Plan to spend 15 minutes prior to each game preparing and briefing for your mission, and 15 minutes after each game to debrief and take photos.
Please give us a call at (504) 608-3499 and we will help you select the best game room for your team.
We ask that no food or drink is taken into the game rooms. Alcohol is strictly prohibited on our premises.
The Escape Game is the premier provider of escape rooms. Our adventures bring epic stories to life in a one-of-a-kind tactile experience. Enter one of our immersive worlds and recover a priceless work of art, save the world, or break out of prison. Your team will have one hour to complete your mission and escape. Be the hero and be home in time for dinner.
For a more visual explanation, check out our experience video here.
Watch this quick video for a few tips and guidelines for our first-time escapees!
Please visit TheEscapeGame.com/Careers to view all available positions.